At this point you might be realizing, Oh shit, we’re not just changing the organization; we’re changing how we change the organization. You’re right. And it’s every bit as meta as you’re imagining. By accepting that your organization is complex, you are compelled to change both the OS and the manner in which you change it. You can’t blow up bureaucracy with a bureaucratic change process. You can’t build a culture of trust with a program full of oversight and verification. Start the way you mean to finish.
Meta Cognition! Phenomenological!
