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David went on to explain that people who feel like they have influence at work feel affirmed and highly engaged. They go the second or third mile, and they just keep going, like an upward spiral of things getting better and better.
“That’s the first type of influence: control. At least once a day, you can feel that you have influence.”
“A leader is a person of influence who has learned to work properly within the three areas of influence.” Emily looked up from typing. “Within control, collaboration, and concern?”
It’s not just about knowing what to say; it’s understanding when to say it.”
Values guide us in times of tough decision making—through hardships.
“Empathy is the ability to see something through another person’s experience, to be able to identify with the emotions they’re experiencing without making any judgments about whether those emotions are right or wrong.”
“Great leaders inspire people to make commitments they wouldn’t otherwise make.
“They transcend self-interest and self-promotion. What captures their attention and passion is bigger than themselves.”
“Self-interest and self-promotion are necessary at times, but great leaders never stop there. They find something bigger, and their own interests suddenly become a distant second to what motivates them. Instead, they’re driven by the opportunity to make a difference.”
“Turn problems into opportunities. Inspire people to make commitments they wouldn’t otherwise make. Transcend self-interest and self-promotion.”