Thomas Hefke

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“Couldn’t we find different ways to price the ads? Like better targeting? What if we charged advertisers different rates based on how well their ads hold viewers?” I said. But Jeff waved me off. In the end, though, I believe choosing profits over the user experience is one of the things that made broadcasting so vulnerable to disruption, something Jason knew intuitively.
Imagine It Forward: Courage, Creativity, and the Power of Change
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