The reactions of thousands of civilians to the stresses of war were recorded in detail by something known as Mass-Observation, which was a mostly volunteer corps of Britons who were asked to observe their countrymen “as if they were birds.” Some volunteers went out every day and wrote down everything they saw or heard; others were told to keep journals and to fill out questionnaires about their experiences and feelings. The project proved controversial because it documented what was already obvious: the air raids failed to trigger the kind of mass hysteria that government officials had
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