‘Yes, so I’ve been told,’ he snaps. ‘I know how these places work. Throw out the relatives before you serve this crap so we don’t see the shit you feed our loved ones.’ He flicks a big hand out and sends Percy’s supper flying across the bed. It bounces off my thigh before it hits the floor, and I jump back, startled.
Damn. Author hit the nail in the head with a typical rude customer/patient. She must have experience in customer service

