A staffer who sat in on several calls that Trump made to Gold Star families was struck with how much time and emotional energy Trump devoted to them. He had a copy of material from the deceased service member’s personnel file. “I’m looking at his picture—such a beautiful boy,” Trump said in one call to family members. Where did he grow up? Where did he go to school? Why did he join the service? “I’ve got the record here,” Trump said. “There are reports here that say how much he was loved. He was a great leader.” Some in the Oval Office had copies of the service records. None of what Trump
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