Disciplining myself to lead with questions helps me avoid the trap of rash judgments. Curious questions cause humility. Lately, I’ve begun every important conversation similar to this: “I’ve got a lot of thoughts about this situation, but I know you do as well. Tell me how you’re processing it.” This is crucial for me. Incorrect assumptions create walls and cause humiliation. If you choose to start the challenging conversation with questions, it will teach you something. It will build trust, and it will save you some embarrassment.
