In our initial research, we found that Physical Touch was rarely anyone’s primary language of appreciation in the workplace. And frequently, it was the least important language for most respondents. So, it seemed that when compared to the other four languages of appreciation, physical touch was clearly less important to most individuals in their relationships at work. This data, along with some highly negative reactions by those who had been unfortunate victims of sexual harassment, led us to focus the items of the MBA Inventory on only four languages of appreciation.
