In the movie Apollo 13, a NASA employee is overheard saying, “This could be the worst disaster NASA has ever experienced.” Never giving up, Gene Kranz, the director of flight operations (played by Ed Harris), speaks up: “With all due respect, I do believe that this is going to be our finest hour.” And against the odds, the astronauts returned safely home. Gene Kranz still gives motivational speeches with the tagline of his film counterpart, “Failure is not an option!” That’s the kind of person you want to hire—someone who believes a solution can be found for everything, no matter how
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