It strikes him now for the first time that they’ve placed a glass screen between this woman and the people in the waiting room. Do they imagine that people like Connell pose a risk to the woman behind the glass? Do they imagine that the students who come in here and patiently fill out the questionnaires, who repeat their own names again and again for the woman to type into her computer – do they imagine that these people want to hurt the woman behind the desk?

