would say that it’s a combination of what I would call “operating structures,” which are things like documenting your operating principles and processes. Operating structures are not tied to any one particular process, but instead explain, “This is what we expect of ourselves, in terms of how we work.” And when you document things like that, new leaders, new managers, new people in the organization can say, “Ah, this is what’s important. Let me adapt my behavior as we scale to follow along in this structure.”
