you need a COO to deeply integrate into the company as quickly as possible. In the first 30 days, they should go and interview every single employee that they can get their hands on—about what’s working, what’s not working, what they want to see improved, where they want to take the business. The key is to just get very, very integrated into the culture, and get to know the individuals involved, in the first 30 to 60 days.