We see in this example specific failures of accountability, transparency, integrity, and commitment. Here’s another question to think about. Who is accountable on this project for ensuring these failures are actually rectified? Who cares that these elements are missing? You? Jackie? Pramila? Ichiko? The engineer from QA who wasn’t in the room? The fact is, if you don’t have the organizational structures and practices that establish these issues front and center before the team on day one, it doesn’t matter, because these issues will land squarely in their blind spot. That is why structure is
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