Leadership and Self-Deception: Getting out of the Box

by The Arbinger Institute

Whether at work or at home, self-deception obscures the truth about ourselves, corrupts our view of others and our circumstances, and inhibits our ability to make wise and helpful decisions.

no matter what we’re doing on the outside, people respond primarily to how we’re feeling about them on the inside.

problems can’t be solved if those responsible for the problems remain resistant to the possibility that they may be at fault.

The difference between how we rate ourselves and how we rate others is what we call the “self-deception gap.” Self-deception is what explains this inflated view of ourselves relative to others.