No third-party solution will be perfect for your use case, so it is equally important to understand the features as well as the limitations of the software that you decide to buy. The sales staff at a vendor company may not have enough incentive to be fully honest with you, so the best way to get honest answers is usually to survey their existing customers. Ask them if they have run into problems with scalability, stability, security, compatibility, or ease of use. What frustrates them most about the product? What do they wish it could do that it currently can’t? Keep in mind that technologies
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