Thoughtful UX compensates for areas where AI capabilities may be lacking, such as in natural language processing (NLP) for open-domain conversation. In order to develop “thoughtful UX," you’ll need both strong product development and engineering talent as well as partners who have domain expertise and business acumen. A common pattern observed in both academia and industry engineering teams is their propensity to optimize for tactical wins over strategic initiatives. While brilliant minds worry about achieving marginal improvements in competitive benchmarks, the nitty-gritty issues of
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