Around my late thirties I came to recognize a very powerful dilemma for the American people. They have an ethos of equality and some words that describe that ethos, and yet people vary tremendously in ability and capacity to reach certain standards. And so the subtitle of the book [Excellence] was “Can We Be Equal and Excellent Too?” It seemed to me that we had to have a conception of excellence that left room for the person who was excellent as a plumber. Excellence at various levels. If you start off and say only these people at the very top are excellent, then you invite a carelessness for
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