Today, when leadership is discussed, we usually purport to be discussing what leaders do, rather than what they say, as if this were a more clear-eyed approach. This brings us to the third myth, the “Results Myth,” capturing the falsehood that the objective results of the leader’s activity are more important than her words or style or appearance. The truth is that when we look closely, we see leadership as much in what our leaders symbolize as in what they accomplish.
