Ask yourself frequently what you have done to show that everyone is important and knows it. Create an environment that makes every employee and every customer feel special. Treat everyone as an individual. Give every person your complete and unconditional respect. Spend time getting to know your employees. Give every employee the information and resources to learn what he or she needs to know and acquire the skills he or she needs to have. Make yourself truly available to everyone on your team. Give everyone, regardless of his or her position, the opportunity to be heard.

