You’ll never hear a true professional whine, complain, or make excuses. You’ll never see one mope, or act pessimistic or hopeless. It’s not that he or she is in denial when things aren’t going well; professionals are always grounded in reality, and while they can be visionaries, their visions are fact-based. But even when there are challenges to overcome, their attitude is always positive, and they never stop looking for solutions to problems that other people would give up on.
