Don’t lose your sense of humor. Knowing that joy brings out the best in people and that tension does not, professionals try to lighten up the workplace. They are earnest but not somber, single-minded in pursuit of results but not grim. Professionals take their work very seriously, but they don’t take themselves too seriously. Supremely confident and comfortable in their skins, they have no need to posture or preen or show off their status. They enjoy seeing people have fun, as long as the work gets done.
