Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney
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We wanted people who were happy at home, happy at work, and healthy in body and mind because that’s what makes organizations strong.
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If you create a culture of inclusion and enjoyment, with a strong set of values, your organization will hold together in times of trouble, and you’ll laugh your way to robust profits.
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Train for character, not just skill.
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The people you lead should understand that they undergo two very different but equally important types of training: (1) specific skills, and (2) what’s expected of them as ethical human beings.
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And remember, in your training people to have good values, the most important part of the curriculum is how you, the leader, live the values.
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As Albert Einstein once said, “Setting an example is not the main means of influencing anot...
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As all Cast Members are told, it is not magic that makes Disney work; it is the way the Cast works that makes Disney magical.
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Teach your values.
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When leaders behave in accord with the organization’s values, they get translated to the people on the ground, even if they never see a written statement of those values.
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If your character is strong, and you build your actions faithfully on that foundation, you will be remembered as a leader worthy of being followed.
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When you have that moral authority, people will trust you and believe in you, and then you can accomplish anything you dream of.
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Burn this fact into your brain: People will not be committed to you until they are certain you are committed to them.
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Be kind, sensitive, and respectful to all, even when you are coaching and counseling them on their performance. A strong leader is a tough leader, not a hardhearted one.
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leadership is a whole lot more than a role or title; it’s a serious responsibility.
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Companies whose leaders know how to attract, develop, and keep those smart, energetic, creative employees will be the winners of the future—and the future is coming fast!
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never make the mistake that far too many leaders make: underestimating their impact on others.
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Everything you say and do matters, perhaps more than you realize.
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