reasons of space, this book has not discussed two other modes of leadership influence—leading from the shadows and leading from the top. ‘Leading from the shadows’ is my term for a process known as social and political acumen. It comprises the skills needed to make sense of, and influence, people in situations involving multiple stakeholders with diverse and sometimes competing interests. A recent study shows that such skills depend on using personal and interpersonal skills to interact constructively with others, building relationships and networks, reading people and situations, and thinking
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