Sow the leadership seed early, deeply and widely, as part of career and leadership development programs. • Ensure you concentrate on leadership capability at all levels, from leaders of frontline teams to budding executives. • Give those leaders the skills and perspectives that will enable them to see themselves and act as catalysts, rather than as controllers. • Build a sense of common identity. Begin at the team level and work up to the organisation. Make people proud to belong as well as conscious of the organisation’s heritage and values. Never forget the principle of ‘leadership as a team
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