that if the system design problem is stated precisely and comprehensively, then a favorite design might not be a solution? Or is it merely the innocent, but incorrect, perception that there is not enough time or other resources to do the job right? • A system is designed and built, but it turns out that it does not solve the real problem because the real problem was never stated. Then the real system itself becomes a real problem: to modify the real system so that it really does solve the original problem. Frequently, this retrofitting must be accomplished by the users of the system at great
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