their problem. This strategy will be employed by people who wouldn’t dream of trying to build a building without an architect but will pay millions for hardware and software that will not solve the real problem. They wouldn’t ask the plumbers, bricklayers, and electricians to design the buildings, but they would ask the hardware and software vendors (ignoring human factors) to design their systems! • The wrong people are assigned (or take it upon themselves) to design systems. Truck drivers cannot design trucks; no pilot would fly in an airplane designed entirely by airline pilots. Judges are
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