How to Win Friends and Influence People

by Carnegie, Dale,

“the great aim of education,” said Herbert Spencer, “is not knowledge but action.”

“If you teach a man anything, he will never learn.”

“If You Want to Gather Honey, Don’t Kick Over the Beehive”

Criticism is futile because it puts a person on the defensive and usually makes him strive to justify himself. Criticism is dangerous, because it wounds a person’s precious pride, hurts his sense of importance, and arouses resentment.

By criticizing, we do not make lasting changes and often incur resentment.

“As much as we thirst for approval, we dread condemnation.”