Have you ever noticed that the higher you go in any organization of value, the nicer the people seem to be? It works this way: The bigger the people, the easier it is to talk to them, get along with them, and work with them. So they naturally matriculate to the top. It’s their attitude. The people with great attitudes just naturally gravitate to the top of whatever business or department they’re in. They don’t have great attitudes because of their positions; they have their positions largely because of their great attitudes.