All day long, I have been taking notes on what people say and jotting down specific phrases, confessions, epiphanies, jokes, and one-liners that I think capture an important moment. Then, in my closing, after all the other participants have shared, I have them stand up, look at one another, and listen. I read aloud bits and phrases that people have said over the preceding day. In hearing their own voices, presented in the order of the day’s events, they are reminded of all we did together. I am also showing them how deeply they were listened to, and signaling to them that what they said was
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