When the world is different than we expected, we become disoriented. When the tried-and-true solutions to our problems don’t work, we get stuck. When we are faced with competing values that demand a decision which will inevitably lead to loss, we can get overwhelmed. At exactly the moment when the congregation is looking to the leader to give direction, the leader’s own anxiety and inner uncertainty is the highest. But this is the moment when the transformational leader goes off the map and begins to lead differently. This is when the transformational leader mobilizes a group toward the growth
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