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Now suddenly we are in a situation in which information is largely impersonal and, therefore, without any communications content. It is pure information.                       But now we have the problem of establishing the necessary minimum of communications so that we understand each other and can know each other’s needs, goals, perceptions, and ways of doing things.
The Effective Executive: The Definitive Guide to Getting the Right Things Done (Harperbusiness Essentials)
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