Denise Hauge

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supervisor. But whenever a decision on patient care came up on her floor, Nurse Bryan would ask, “Are we doing the best we can do to help this patient?” Patients on Nurse Bryan’s floor did better and recovered faster. Gradually over the years, the whole hospital had learned to adopt what came to be known as “Nurse Bryan’s Rule”; had learned, in other words, to ask: “Are we really making the best contribution to the purpose of this hospital?”
The Effective Executive: The Definitive Guide to Getting the Right Things Done (Harperbusiness Essentials)
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