Denise Hauge

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What happens inside any organization is effort and cost. To speak of “profit centers” in a business as we are wont to do is polite euphemism. There are only effort centers. The less an organization has to do to produce results, the better it does its job. That it takes 100,000 employees to produce the automobiles or the steel the market wants is essentially a gross engineering imperfection. The fewer people, the smaller, the less activity inside, the more nearly perfect is the organization in terms of its only reason for existence: the service to the environment.
The Effective Executive: The Definitive Guide to Getting the Right Things Done (Harperbusiness Essentials)
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