Henry Tanaka

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There are fairly reliable tests for the aptitudes and skills needed in manual work. One can test in advance whether a man is likely to do well as a carpenter or as a machinist. There is no such test appropriate to knowledge work. What is needed in knowledge work is not this or that particular skill, but a configuration, and this will be revealed only by the test of performance.
The Effective Executive: The Definitive Guide to Getting the Right Things Done (Harperbusiness Essentials)
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