All over the city, people who lived in distressed neighborhoods were more likely to help their neighbors pay bills, buy groceries, fix their car, or lend a hand in other ways, compared to their peers in better-off areas.6 These exchanges helped people on the receiving end meet basic material needs; and they helped those on the delivering end feel more fully human. But for such vital exchanges to take place, residents had to make their needs known and acknowledge their failures.
