The self-described “largest and most aggressive landlord collection agency in the country” reported delinquent tenants to three national credit bureaus and placed them on a nationwide tracking system that allowed the company to follow tenants’ financial lives “without their knowledge.” It saw when tenants attempted to get credit, apply for a job, or open a bank account. Like landlords docketing judgments, the company took the long view, waiting for tenants to “get back on their financial feet and begin to earn a living” before collection could begin. Rent Recovery Service “never closed an
...more
