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Talk Like TED: The 9 Public-Speaking Secrets of the World's Top Minds, by Carmine Gallo

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Coffee is the product, but Starbucks is in the business of customer service.

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Talk Like TED: The 9 Public-Speaking Secrets of the World's Top Minds

Talk Like TED: The 9 Public-Speaking Secrets of the World's Top Minds

by Carmine Gallo

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