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5 Steps to Assertiveness: How to Communicate with Confidence and Get What You Want, by S. Renee Smith

Assertive communicators consciously enter into an unspoken agreement for the purpose of exchanging opinions, thoughts, feelings, and ideas.

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5 Steps to Assertiveness: How to Communicate with Confidence and Get What You Want

5 Steps to Assertiveness: How to Communicate with Confidence and Get What You Want

by S. Renee Smith

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