Max Riegel

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Sellers enjoy selling in a thick market of buyers, but they don’t enjoy being interchangeable with other sellers. Giant brand leaders such as Apple and Microsoft sell products that are enough like commodities that you don’t care which particular iPhone or copy of Microsoft Office you have, but they are different enough that you can’t buy the same phones and software from anyone else.
Who Gets What — and Why: The New Economics of Matchmaking and Market Design
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