There are two basic concerns that people bring to their judgments of procedural justice. The first is how the decision is being made. This includes whether the decision-makers are doing their best to be objective and neutral and are therefore trustworthy, or whether they have conflicts of interest, prejudices, or other factors that lead them to be biased in favor of a particular person or outcome. It also includes transparency—is it clear to all how the process works? The second basic concern is how a person is being treated along the way, which means primarily: Are people being treated with
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