They just, as Musashi insisted, get to a useful result sooner.126 This is the whole idea behind the Toyota Production System: Create a system where activities become unnecessary—Toyota has a well-defined framework consisting of categories like muri, mura, and muda127—and the whole system operates more quickly, even though the people within it don’t appear to be working harder than their competitors anywhere else. This is taught in even the most elementary primer on the system. However, what is sometimes overlooked is that the system works only because of the intuitive competence that Toyota
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