Toyota’s engineers had dedicated countless hours to fine-tuning processes and realized that while any company could donate cash, they had something unique to offer: their expertise. So they decided to donate efficiency. Journalist Mona El-Naggar described the results: At a soup kitchen in Harlem, Toyota’s engineers cut down the wait time for dinner to 18 minutes from as long as 90. At a food pantry on Staten Island, they reduced the time people spent filling their bags to 6 minutes from 11. And at a warehouse in Bushwick, Brooklyn, where volunteers were packing boxes of supplies for victims of
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