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Kindle Notes & Highlights
by
Eric Barker
Read between
April 23 - June 11, 2020
The same traits that make people a nightmare to
deal with can also make them the people who change the world.
The long-term vs. short-term issue is critical. Used-car salespeople thinks they’ll see a customer only one time and that’s why they have the reputation they do. Meanwhile, your mom is (hopefully) going to be with you till the end. That’s why moms have the reputation they do. The longer the time we anticipate we’ll be dealing with someone, the better the behavior we can expect.
Things go sideways and often our first response is to fight. Not physical violence, but yelling and arguing vs. discussing and negotiating. Why is this? Philosopher Daniel Dennett says it’s because a “war metaphor” is wired into our brains when it comes to disagreement. When there’s a war, someone is conquered. It’s not a discussion of facts and logic; it’s a fight to the death. No matter who is really right, if you win, I lose.
The other person’s anger will subside with time if you don’t aggravate them by yelling back. Rushing things leads to pressure, and that only intensifies emotional decision-making, as opposed to rational decision-making. Al Bernstein likes to say “Please speak more slowly. I’d like to help.”
To really be creative, you need to step out of that hyperfocused state of tension and let your mind wander. Researchers speculate that daydreaming is actually akin to problem solving. It uses the same areas of the brain engaged when you’re working on a puzzle. People whose minds wander more have been shown to be better problem solvers.