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So far, its impact on labor markets and wealth inequality have been far more ambiguous. As Brynjolfsson and McAfee point out in The Second Machine Age, over the past thirty years, the United States has seen steady growth in worker productivity but stagnant growth in median income and employment. Brynjolfsson and McAfee call this “the great decoupling.” After decades when productivity, wages, and jobs rose in almost lockstep fashion, that once tightly woven thread has begun to fray. While productivity has continued to shoot upward, wages and jobs have flatlined or fallen.
That elite group in the United States has roughly doubled its share of national income between 1980 and 2016. By 2017, the top 1 percent of Americans possessed almost twice as much wealth as the bottom 90 percent combined.
One reason why ICT may differ from the steam engine and electrification is because of its “skill bias.” While the two other GPTs ramped up productivity by deskilling the production of goods, ICT is instead often—though not always—skill biased in favor of high-skilled workers.
The AI revolution will be on the scale of the Industrial Revolution, but probably larger and definitely faster. Consulting firm PwC predicts that AI will add $15.7 trillion to the global economy by 2030.
Unlike the GPTs of the first and second Industrial Revolutions, AI will not facilitate the deskilling of economic production. It won’t take advanced tasks done by a small number of people and break them down further for a larger number of low-skill workers to do. Instead, it will simply take over the execution of tasks that meet two criteria: they can be optimized using data, and they do not require social interaction.
AI adoption will be accelerated by three catalysts that didn’t exist during the introduction of steam power and electricity.
First, many productivity-increasing AI products are just digital algorithms: infinitely replicable and instantly distributable around the world.
In contrast, the AI revolution is largely free of these limitations. Digital algorithms can be distributed at virtually no cost, and once distributed, they can be updated and improved for free.
The second catalyst is one that many in the technology world today take for granted: the creation of the venture-capital industry. VC funding—early
Finally, the third catalyst is one that’s equally obvious and yet often overlooked: China. Artificial intelligence will be the first GPT of the modern era in which China stands shoulder to shoulder with the West in both advancing and applying the technology.
Combine this with the country’s gladiatorial entrepreneurs, unique internet ecosystem, and proactive government push, and China’s entrance to the field of AI constitutes a major accelerant to AI that was absent for previous GPTs.
Third, of the three widely recognized GPTs of the modern era, the skill biases of steam power and electrification boosted both productivity and employment. ICT has lifted the former but not necessarily the latter, contributing to falling wages for many workers in the developed world and greater inequality.
AI will be a GPT, one whose skill biases and speed of adoption—catalyzed by digital dissemination, VC funding, and China—suggest it will lead to negative impacts on employment and income distribution.
That work helps me see AI as forming two distinct threats to jobs: one-to-one replacements and ground-up disruptions.
If successful, these companies will end up selling their products to companies, many of whom may lay off redundant workers as a result. These types of one-to-one replacements are exactly the job losses captured by economists using the task-based approach, and I take PwC’s 38 percent estimate as a reasonable guess for this category.
those that reimagine an industry from the ground up. These companies don’t look to replace one human worker with one tailor-made robot that can handle the same tasks; rather, they look for new ways to satisfy the fundamental human need driving the industry.
Smart Finance (the AI-driven lender that employs no human loan officers), the employee-free F5 Future Store (a Chinese startup that creates a shopping experience comparable to the Amazon Go supermarket), or Toutiao (the algorithmic news app that employs no editors) are prime examples of these types of companies.
I estimate we will be technically capable of automating 40 to 50 percent of jobs in the United States. For employees who are not outright replaced, increasing automation of their workload will continue to cut into their value-add for the company, reducing their bargaining power on wages and potentially leading to layoffs in the long term.
This—and I cannot stress this enough—does not mean the country will be facing a 40 to 50 percent unemployment rate. Social frictions, regulatory restrictions, and plain old inertia will greatly slow down the actual rate of job losses.
These could cut actual AI-induced net unemployment in half, to between 20 and 25 percent, or drive it even lower, down to just 10 to 20 percent.
America’s heavily service-oriented and white-collar economy has a greater buffer against potential job losses, protected by college degrees and six-figure incomes.
Put simply, it’s far easier to build AI algorithms than to build intelligent robots. Core to this logic is a tenet of artificial intelligence known as Moravec’s Paradox.
In essence, AI is great at thinking, but robots are bad at moving their fingers. Moravec’s Paradox was articulated in the 1980s, and some things have changed since then.
Adjustments to the robot’s underlying algorithms can sometimes be made remotely, but any mechanical hiccups require hands-on work with the machine. All these frictions will slow down the pace of robotic automation.
While the right digital algorithm can hit like a missile strike on cognitive labor, robotics’ assault on manual labor is closer to trench warfare.
That vision of technology as a cure-all for global inequality has always been something of a wistful mirage, but in the age of AI it could turn into something far more dangerous. If left unchecked, AI will dramatically exacerbate inequality on both international and domestic levels. It will drive a wedge between the AI superpowers and the rest of the world, and may divide society along class lines that mimic the dystopian science fiction of Hao Jingfang.
data for improvement creates a self-perpetuating cycle: better products lead to more users, those users lead to more data, and that data leads to even better products, and thus more users and data. Once a company has jumped out to an early lead, this kind of ongoing repeating cycle can turn that lead into an insurmountable barrier to entry for other firms.
While AI-rich countries rake in astounding profits, countries that haven’t crossed a certain technological and economic threshold will find themselves slipping backward and falling farther behind.
With manufacturing and services increasingly done by intelligent machines located in the AI superpowers, developing countries will lose the one competitive edge that their predecessors used to kick-start development: low-wage factory labor.
Deprived of the chance to claw their way out of poverty, poor countries will stagnate while the AI superpowers take off. I fear this ever-growing economic divide will force poor countries into a state of near-total dependence and subservience.
The “great decoupling” of productivity and wages has already created a tear between the 1 percent and the 99 percent.
Meanwhile, many of the professions that form the bedrock of the middle class—truck drivers, accountants, office managers—will be hollowed out.
AI risks creating a twenty-first-century caste system, one that divides the population into the AI elite and what historian Yuval N. Harari has crudely called the “useless class,” people who can never generate enough economic value to support themselves.
A regular paycheck has become a way not just of rewarding labor but also of signaling to people that one is a valued member of society, a contributor to a common project.
Rates of depression triple among those unemployed for six months, and people looking for work are twice as likely to commit suicide as the gainfully employed. Alcohol abuse and opioid overdoses both rise alongside unemployment rates, with some scholars attributing rising mortality rates among uneducated white Americans to declining economic outcomes, a phenomenon they call “deaths of despair.”
we will need to move away from a mindset that equates work with life or treats humans as variables in a grand productivity optimization algorithm. Instead, we must move toward a new culture that values human love, service, and compassion more than ever before.
retraining workers, reducing work hours, or redistributing income.
Those advocating the retraining of workers tend to believe that AI will slowly shift what skills are in demand, but if workers can adapt their abilities and training, then there will be no decrease in the need for labor.
Those advocates of reducing work hours believe that AI will reduce the demand for human labor and feel that this impact could be absorbed by moving to a three- or four-day work week, spreading the jobs that do remain over more workers.
The redistribution camp tends to be the most dire in their predictions of AI-induced job losses. Many of them predict that as AI advances, it will so thoroughly displace or dislodge workers that no am...
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But given the depth and breadth of AI’s impact on jobs, I fear this approach will be far from enough to solve the problem. As AI steadily conquers new professions, workers will be forced to change occupations every few years, rapidly trying to acquire skills that it took others an entire lifetime to build up.
I do believe that education is the best long-term solution to the AI-related employment problems we will face.
Following the 2008 financial crisis, several U.S. states implemented work-sharing arrangements to avoid mass layoffs at companies whose business suddenly dried up. Instead of laying off a portion of workers, companies reduced hours for several workers by 20 to 40 percent. The local government then compensated those workers for a certain percentage of their lost wages, often 50 percent. This approach worked well in some places, saving employees and companies the disruptions of firing and rehiring at the whim of the business cycle.
To these proponents, massive redistribution schemes are potentially all that stand between an AI-driven economy and widespread joblessness and destitution. Job retraining and clever scheduling are hopeless in the face of widespread automation, they argue. Only a guaranteed income will let us avert disaster during the jobs crisis that looms ahead.
UBI is the epitome of the “light” approach to problem-solving so popular in the valley: stick to the purely digital sphere and avoid the messy details of taking action in the real world. It tends to envision that all problems can be solved through a tweaking of incentives or a shuffling of money between digital bank accounts.
Best of all, it doesn’t place any further burden on researchers to think critically about the societal impacts of the technologies they build; as long as everyone gets that monthly dose of UBI, all is well.
It’s a painkiller, something to numb and sedate the people who have been hurt by the adoption of AI. And that numbing effect goes both ways: not only does it ease the pain for those displaced by technology; it also assuages the conscience of those who do the displacing.
One response to this would be to get rid of doctors entirely, replacing them with machines that take in symptoms and spit out diagnoses. But patients don’t want to be treated by a machine, a black box of medical knowledge that delivers a cold pronouncement: “You have fourth-stage lymphoma and a 70 percent likelihood of dying within five years.” Instead, patients will desire—and I believe the market will create—a more humanistic approach to medicine.
“compassionate caregiver.” These medical professionals would combine the skills of a nurse, medical technician, social worker, and even psychologist. Compassionate caregivers would be trained not just in operating and understanding the diagnostic tools but also in communicating with patients, consoling them in times of trauma, and emotionally supporting them throughout their treatment.
Today, the scarcity of trained doctors drives up the cost of healthcare and drives down the amount of quality care delivered around the world. Under current conditions of supply and demand, it’s simply not cost-feasible to increase the number of doctors. As a result, we strictly ration the care they deliver.