What does an applicant’s phone battery have to do with creditworthiness? This is the kind of question that can’t be answered in terms of simple cause and effect. But that’s not a sign of the limitations of AI. It’s a sign of the limitations of our own minds at recognizing correlations hidden within massive streams of data. By training its algorithms on millions of loans—many that got paid back and some that didn’t—Smart Finance has discovered thousands of weak features that are correlated to creditworthiness, even if those correlations can’t be explained in a simple way humans can understand.
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