More on this book
Community
Kindle Notes & Highlights
Last thing: What’s especially important in disagree-and-commit situations is that the final decision should be explained clearly to everyone involved. It’s not just decide and go, it’s decide, explain, and go.
100%
Remember also to communicate before decision was made esp. To those who who will be in charge or those who just came on a regular Weekday evening.
You just can’t bring your A game to every situation. Knowing when to embrace Good Enough is what gives you the opportunity to be truly excellent when you need to be.
Being clear about what demands excellence and what’s perfectly okay just being adequate is a great way to bring a sense of calm into your work. You’ll worry less, you’ll accept more.
Whatever it takes is an iceberg. Steer clear lest it literally sink your ship. Just ask Edward Smith, the captain of the Titanic, who gave orders to do whatever it took to get to New York faster than expected to break a record. You probably know how that turned out.
Rather than demand whatever it takes, we ask, What will it take? That’s an invitation to a conversation. One where we can discuss strategy, make tradeoffs, make cuts, come up with a simpler approach all together, or even decide it’s not worth it after all. Questions bring options, decrees burn them.
That’s why rather than jumping on every new idea right away, we make every idea wait a while. Generally a few weeks, at least. That’s just enough time either to forget about it completely or to realize you can’t stop thinking about it.
No is easier to do, yes is easier to say. No is no to one thing. Yes is no to a thousand things.
to be set in stone,
If you want to know the truth about what you’ve built, you have to ship it. You can test, you can brainstorm, you can argue, you can survey, but only shipping will tell you whether you’re going to sink or swim.
That’s what promises lead to—rushing, dropping, scrambling, and a tinge of regret at the earlier promise that was a bit too easy to make.
Getting angry only hurts you. It zaps energy you could have spent doing better work still. It blurs your focus on what’s next, keeping you locked in on the past. And again, for what?
Besides, copying does more harm to the copier than to the copied. When someone copies you, they are copying a moment in time. They don’t know the thinking that went into getting you to that moment in time, and they won’t know the thinking that’ll help you have a million more moments in time. They’re stuck with what you left behind.
The easiest day is day one. That’s the dirty little secret of business.
Jean-Louis Gassée, who used to run Apple France, describes this situation as the choice between two tokens. When you deal with people who have trouble, you can either choose to take the token that says “It’s no big deal” or the token that says “It’s the end of the world.” Whichever token you pick, they’ll take the other.
Arguing with heated feelings will just increase the burn.
No matter where you live in an organization, you can start making better choices. Choices that chip away at crazy and get closer to calm.