First, reassure these team members that you’re available and want to help them to succeed. But make clear that your availability is limited given the demands associated with your position. This simple reassurance can go a long way toward making them feel confident enough to be effective. Meanwhile, they’re forced to acknowledge that you can’t be expected to be at their beck and call. Second, set aside specific time periods that you can devote to your needy employees. For example, set aside an hour on Mondays and Thursdays, and schedule 10-minute “meetings” with each individual. Use these
...more
