Designing a scalable economic model isn’t enough if you can’t scale up your operations to meet demand. Too often, entrepreneurs dismiss the challenges of operational scalability by saying, “Managing explosive growth is a high-class problem.” High-class problems are still problems; it may feel better for your ego to be wrestling with the issues of growth rather than simply trying to avoid missing payroll, but both can still kill your company. Rather than dismiss these challenges, the wisest innovators design operational scalability into their models.
