The Power of a Positive Team: Proven Principles and Practices that Make Great Teams Great (Jon Gordon)

by Jon Gordon

So when adversity hits, don't run from it. Don't be scared of it. Face it. Take it on and keep moving forward. Murphy is tough, but you are tougher.

The no complaining rule says that you are not allowed to complain unless you have a solution to your complaint.

Complaining is like throwing up. Afterward you feel better but then the rest of your team is sick. It's toxic.

Positivity is the glue that enhances team connection and performance, and it impacts office teams, school teams, church teams, and hospital teams as much as it does Olympic teams.

Google realized that great minds weren't the key to their success. It was great teams with a connection that freed their minds to create great inventions.

Communication builds trust. Trust generates commitment. Commitment fosters teamwork, and teamwork delivers results. Without great communication, you don't have the connection and trust to build a strong relationship.

In a world where we have more ways to communicate, we are communicating less meaningfully, and our relationships, teamwork, and overall engagement and performance are suffering.

If you don't have communication, you won't have the trust and commitment you need

where there is a void in communication, negativity will fill it.

When there is a void in communication, we assume the worst and act accordingly. We operate out of fear and try to survive instead of acting out of trust and a desire to help our team thrive.

Communication starts the process of building trust and connection, but if it remains superficial and involves small talk devoid of meaning, authenticity, and transparency, it won't lead to connection.