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at the culture level, where you set the expectation that people who drain the energy of others will not be tolerated. You talk about the detrimental impact of negativity. You explain that one person can't make a team, but one person can break a team. You talk about what a great culture looks like and how you want everyone to be a positive contributor to it. You make it clear what a great team looks like, and that it doesn't look like a bunch of complainers and blamers. You explain that it's unacceptable to be a source of negative energy that hurts the team. You build a culture so positive and ...more
The Power of a Positive Team: Proven Principles and Practices that Make Great Teams Great (Jon Gordon)
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